00597nam a22001457a 4500 20250717052411.0 250717b |||||||| |||| 00| 0 eng d 078791116 658.3124 PIK Pike Bob Dealing with difficult participants : 127 practical strategies for minimizing resistance and maximizing results in your presentations / Bob Pike and Dave Arch ; illustrations by Candace Hiatt. America Jossey-Bass/Pfeiffer ; Creative Training Techniques Press, San Francisco ; Minneapolis 1997 ix, 114 p. இர 0 0 0 0 இ PVPL PVPL இப 2025-07-17 DON 114.00 0 658.3124 3772 PIK 2025-07-17 05:26:50 2025-07-17 இர 2855 2855